Phoenix Services

Improving Performance in Healthcare
Healthcare is the most complex business sector in America.  That is why we have assembled the consulting team at Phoenix Services, composed of leading independent healthcare consultants.   Our team of consultants bring their expertise to healthcare organizations of all sizes and types.  Each of our team members has over 20 years of experience in healthcare performance improvement. 

The team at Phoenix Services is led by Pam Waymack.  Pam has served as a health care executive and business advisor to hospitals, physicians, health plans and their business partners for over 25 years.  She has held leadership positions in premiere healthcare organizations including The Johns Hopkins Hospital and University, the University of Maryland Medical System, Northwestern Memorial Corporation and Children's Memorial Medical Center.

Creative Insights and Solutions
Our consulting team is composed of experts in diagnosing and addressing the challenges that occur in healthcare today.  Our team brings creative insights and solutions to each client's unique issues.  We have conducted hundreds of successful engagements that will add to your organization's ability to not just survive but thrive in today's environment.


How Can We Help?
Our consulting services include:

Physician Practice Management including benchmarking of physician compensation and productive as well as revenue and overhead expenses.

Revenue Cycle Management from patient scheduling through billing and revenue recovery activities such as denial management and appeals to improve your cash flow and effective collection rate.

Managed Care Contracting including strategy, financial modeling and IBNR analysis, contract implementatoin, ongoing management and contract termination.

Operational Audits to assess work flow, internal controls and quality measures, level of staffing and use of technology to increase throughput and decrease cost of operations.

Information System selection, implementation or audits of existing system use to improve extent of work process automation.


Call Us Today at (847) 864-4444.
We welcome the opportunity to get to know you and your business.  What are the challenges in the industry that are affecting your organization's performance financially, operationally or strategically?  Let's talk about what we can do to raise the bar and improve performance within your organization.


Together We Can Improve Your Organization's Performance.